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Digital Delivery Policy

How purchased Resumetail credits are delivered and what to do when delivery is delayed.

Last updated: August 9, 2026

Merchant
Akhil S, operating as Resumetail
Contact address
Kerala, India
Jurisdiction
Kerala, India
Grievance officer
Akhil S
Designation
Grievance Officer
Support
support@resumetail.com
Support phone
+919633067710

Delivery method

All products sold through Resumetail are digital. No physical goods are shipped. After Razorpay confirms a successful one-time payment, the purchased credits are added to the signed-in account used at checkout.

Expected timing

Credit delivery is normally automatic shortly after payment verification. Provider or network delays can leave verification pending. Use Retry status instead of creating another order: the server checks Razorpay directly, delivers a captured payment, keeps an authorized payment recoverable, or—after a short propagation window—releases a checkout Razorpay confirms is unpaid.

Access and expiry

Credits are attached to the purchasing account and cannot be transferred between accounts. Credits do not currently expire, though future promotional offers may carry separate terms disclosed before they are claimed. Keep access to the Google account used to sign in.

If credits remain missing, do not pay again. Contact support@resumetail.com with the Resumetail support reference. Refund eligibility is described in the Cancellation & Refund Policy.